Privacy Policy
Last Updated: August 4, 2025
At Driveways Palmerston North, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, store, use, and safeguard your data when you visit our website at https://drivewayspalmerstonnorth.co.nz/, request a quote, or engage with our driveway design, installation, and maintenance services in the Palmerston North region.
By using our website or submitting information to us, you acknowledge and agree to the terms of this Privacy Policy. Our approach is built on transparency, security, and respect for your rights under New Zealand privacy law.
1. Information We Collect
Driveways Palmerston North may collect both personal and non-personal information to provide and improve our driveway services.
Personal Information
You may provide personal details when:
- Completing our online contact or quote forms.
- Calling or emailing our team directly.
- Arranging an on-site inspection or consultation.
This may include:
- Full name.
- Email address and phone number.
- Project location or address.
- Details about your driveway, paving, or site preparation needs.
Technical & Usage Data
When you visit Driveways Palmerston North, we may automatically collect non-identifiable data such as:
- IP address and general location.
- Browser and device information.
- Pages viewed, time spent, and navigation patterns.
- Referring links or search terms used to find our website.
This helps us monitor site performance, understand visitor behaviour, and improve the customer experience.
2. Cookies and Tracking Technologies
Driveways Palmerston North uses cookies and similar technologies to create a smooth, secure, and personalised browsing experience.
Types of cookies we may use include:
- Essential Cookies: Enable basic functions such as form submissions.
- Performance Cookies: Help us track site traffic and improve usability.
- Functionality Cookies: Store your preferences for future visits.
- Marketing Cookies: (With your consent) Deliver relevant advertising about driveway and paving services.
You may disable cookies in your browser settings, but some site functions may not work correctly.
3. How We Use Your Information
We use the information you provide to:
- Respond to enquiries and quote requests.
- Schedule appointments or site visits.
- Prepare and deliver tailored driveway construction solutions.
- Send important service updates or special offers (if opted in).
- Improve our website, services, and customer communication.
- Meet legal and regulatory requirements in New Zealand.
Driveways Palmerston North will never sell or lease your personal data to third parties.
4. Information Sharing and Disclosure
We only share your data when necessary to deliver services or meet legal obligations.
Service Providers – We may share information with trusted partners who assist with:
- Website hosting and security.
- Data storage and processing.
- Email communication and analytics.
These providers are contractually bound to protect your data.
Legal Compliance – We may disclose information if required to:
- Comply with New Zealand law or government requests.
- Enforce our Terms and Conditions.
- Protect the safety, rights, or property of others.
5. Your Privacy Rights
Under New Zealand privacy law, you have the right to:
- Access: Request a copy of personal information we hold.
- Correction: Ask for updates to incorrect or outdated data.
- Deletion: Request removal of your personal information (subject to legal requirements).
- Restriction: Limit certain processing activities, such as marketing.
You can exercise these rights by contacting Driveways Palmerston North via our Contact Page.
6. Data Security
Driveways Palmerston North uses robust measures to safeguard your information, including:
- SSL encryption on all website forms.
- Secure server storage and firewalls.
- Restricted internal access to sensitive data.
- Routine site monitoring and updates.
While no system is 100% immune to threats, we take every reasonable step to prevent unauthorised access.
7. Third-Party Links
Our site may contain links to external websites. These sites operate independently, and Driveways Palmerston North is not responsible for their privacy policies or practices. Please review their policies before providing any personal data.
8. Policy Updates
Driveways Palmerston North may update this Privacy Policy to reflect changes in laws, technology, or our business practices. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our website means you accept the updated terms.
9. Contact Us
If you have questions, concerns, or requests about this Privacy Policy or how your personal data is handled, please contact Driveways Palmerston North through our website’s contact page: https://drivewayspalmerstonnorth.co.nz/contact-us/
We are committed to keeping your information safe while delivering professional, high-quality driveway solutions that enhance your property’s appearance and value.
